Shipping policy

At GotLoV, we carefully prepare and package your items so they arrive safely and beautifully.

Processing Times

Orders are processed within 2–5 business days.
(This may vary during holidays or high-volume seasons.)

Shipping Times

United States
Standard: 4–10 business days

International Shipping
We currently ship to select countries. Transit times vary by destination.

Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking number.

Shipping Costs

Shipping rates are calculated at checkout based on weight, size, and destination.

Orders may occasionally arrive in separate packages.

Lost or Delayed Packages

If your package is delayed or marked as delivered but not received, please contact the carrier first.
If the issue persists, reach out to us at support@gotlov.com and we’ll help.

Incorrect Address

Buyers are responsible for ensuring the correct shipping address is entered.
If the package is returned due to an incorrect or incomplete address, additional shipping fees may apply.