Contact
We’re here to support you, guide you, and help you find the pieces that bring more peace, comfort, and meaning into your everyday life.
Whether you have a question about an order, need help choosing the perfect cozy blanket, or simply want to share your experience — we’d love to hear from you.
Email Us
We answer all messages within 24–48 hours (Monday–Friday).
Message Form
Prefer to send a quick message?
Use the contact form below and our team will get back to you as soon as possible.
Customer Support Hours
Monday–Friday: 9:00 AM – 5:00 PM EST
Saturday–Sunday: Closed
(But we often peek in — we care.)
Questions About Orders?
For faster help, please include:
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Your Order Number
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The Email used at checkout
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A brief description of your issue
Our Promise
At GotLoV, you’re not just a customer — you’re part of our community.
We treat every message with care and respond as if we’re helping a friend.
Thank you for being here.
Thank you for choosing comfort, calm, and soul.
With love,
The GotLoV Team